Talkly AI Assist
Real-Time Conversation Intelligence That Elevates Every Interaction
Talkly AI Assist is a powerful conversation intelligence layer built to support teams before, during, and after every call. It delivers live guidance, automates follow-ups, and turns conversations into actionable insights, helping every agent perform at their best.
From call preparation to post-call actions, Talkly AI Assist ensures conversations are consistent, effective, and measurable.
Win Every Conversation From Start to End
Talkly AI Assist helps teams prepare smarter, speak with confidence, and follow up faster. It works in real time to guide agents on calls and automatically handles documentation and insights once the call ends.
Live Guidance That Supports Agents in the Moment
Talkly AI Assist provides real-time assistance during active calls, helping agents stay aligned with best practices.
Live assistance includes:
- • Real-time call transcription
- • On-screen prompts and guidance
- • Suggested follow-up questions
- • Qualification framework support
- • Objection-handling cues
This enables new and experienced agents to deliver consistent, high-quality conversations.
Faster Agent Ramp-Up and Better Call Quality
Talkly AI Assist helps teams improve performance without long training cycles.
It enables teams to:
- • Apply structured qualification methods during calls
- • Maintain consistency across conversations
- • Reduce reliance on manual coaching
- • Improve confidence on live calls
Agents learn and perform simultaneously without disruption.
Automated Insights After Every Call
Once a call ends, Talkly AI Assist automatically analyzes the conversation and extracts what matters most.
Post-call intelligence includes:
- • AI-generated call summaries
- • Key discussion points
- • Clearly defined next steps
- • Talk-to-listen ratio analysis
- • Sentiment detection
This removes the need for manual notes and ensures clarity for follow-ups.
Built-In Call Scoring and Quality Review
Talkly AI Assist evaluates conversations against your internal quality standards.
Quality features include:
- • Automated call scoring
- • Custom evaluation criteria
- • Performance trend analysis
- • Coaching opportunity identification
Managers gain visibility into call quality without reviewing recordings manually.
Automated Follow-Ups and CRM Updates
Talkly AI Assist connects call outcomes directly to workflows and systems.
Automation includes:
- • Auto-generated follow-up emails
- • CRM record updates
- • Task and reminder creation
- • Structured post-call workflows
This keeps momentum high and ensures nothing slips through the cracks.
Conversation Trends and Team Insights
Talkly AI Assist aggregates call data to reveal patterns across teams.
Insights include:
- • Common customer concerns
- • Trending conversation topics
- • Sentiment patterns
- • Agent performance metrics
These insights help leadership refine messaging, training, and strategy.
Talkly AI Assist Plans
| Talkly AI Assist (Core) | Talkly AI Assist Pro |
|---|---|
Includes:
| Includes everything in Talkly AI Assist, plus:
|
Secure, Reliable, and Team-Ready
Talkly AI Assist is built with data protection in mind. Conversations, transcripts, and insights remain secure and are never used for external model training.
AI-generated insights are accessible directly within your call logs and dashboards for easy review and collaboration.
Designed for Sales, Support, and Growth Teams
- • Improve call quality without extra training
- • Reduce admin time after every call
- • Gain clarity across all conversations
- • Scale team performance consistently
Talkly AI Assist helps teams focus on conversations—not paperwork.
Make Every Conversation Count with Talkly AI Assist
Talkly AI Assist transforms everyday calls into structured insights, automated actions, and better outcomes.
Guide agents live. Capture insights instantly. Follow up automatically.